Shipping policy

FREE WORLDWIDE SHIPPING
We offer free standard shipping on all orders, worldwide.

PROCESSING TIME
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You'll receive a confirmation email as soon as your order is placed.

DELIVERY TIME
Once shipped, orders are delivered within 7–20 business days, depending on your location. Delivery times may vary during peak seasons (such as Black Friday and the holidays), due to customs processing or carrier delays.

ORDER TRACKING
As soon as your order ships, we'll email you a tracking number so you can follow your package. Please allow 2–3 business days for tracking information to update.

MULTIPLE ITEMS
If you order more than one mask, your items may arrive in separate packages on different days.

SHIPPING ADDRESS
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us within 12 hours of placing your order and we'll do our best to fix it before it ships.

CUSTOMS, DUTIES AND TAXES
Depending on your country, your order may be subject to import duties or taxes charged by your local customs office. These fees are not included in our prices and are the responsibility of the customer.

LOST OR DELAYED PACKAGES
If your order hasn't arrived within 45 days of purchase, or your tracking shows it as lost, contact us and we'll send a replacement or issue a full refund.

QUESTIONS?
Contact us at with your order number and we'll be happy to help.